At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.
As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.
About the job
We are now looking for new colleagues to our Customer Support team in the Nordic sales company. We have started a journey to develop our customer support organization and here you will play an important role.
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You will support our customers and colleagues in all Nordic countries both for capital sales and after sales from order to invoicing.
Who you are
To succeed in this role you should be a commercial and administrative person team player. You are structured and self-going and like interacting with others. You're a great communicator who enjoys interacting with customers through both phone and email. You always maintain a professional approach and keep the customer at the center of your conversations. Helping others and providing excellent service is something you genuinely enjoy.
This is a temporary position starting as soon as position and until end of 2023.
What you know
To be successful in this position you have:
You have customer support or service experience, preferably. You can handle more than one thing at a time. You act fast on customer requests and understand the importance to act correctly and get things done.
You have good knowledge in MS Office and if you have experience from ERP systems it is an advantage since this role requires use of different IT systems and tools.
Practicalities
You will be placed in our office in Kolding & report to the Customer Support Manager.
More information
Annette Lund, Customer Support Manager Nordic,
+45 60 39 72 00
Interviews will be held on a rolling basis, and we encourage you to submit your application as soon as possible but not later than June 8th, 2023, through our career page
https://career.alfalaval.com/home
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